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14-days Returns

14 day returns

 

    World of Luxury Return Policy on New Watches, Jewelry and Accessories. All watches, jewelry and accessories that were in stock of World of Luxury company and not specially ordered are returnable within 14 days for full refund should there were any noticeable discrepancies or damages to the item upon receipt, or if the item is not what was ordered.

    Received item must be returned to World of Luxury via insured, traceable delivery within 7 days of the date your return request is confirmed by World of Luxury via mail, fax or e-mail.

 

SHIPPING ADDRESS:

World of Luxury

3363 NE 163 Street, Suite 611

N Miami Beach, FL 33160

 

    All items that are ordered by a special request and obtained from the authorized dealer or customized and/or specially ordered from the manufacturer are final sale unless otherwise agreed with World of Luxury via mail, fax or e-mail.

    World of Luxury will only refund the value of the item being returned or exchanged; any shipping fees from the original purchase will not be refunded. The buyer is responsible for return shipping costs, and for international customers, any duties or value added taxes.

    All returns must be shipped with a traceable courier such as Fedex, UPS or USPS.

    Return shipment must be pre-paid and fully insured for the amount you expect credit. The customer is liable for loss or damage. Credit will be issued in the same form that your payment was made. For instance, payments made by credit card will not be refunded in cash.

    Watches that are sold must be returned in new condition, in their original packaging, with all protective plastics/tape and hang tags intact, and with all accessories, including boxes, blank warranty cards, manuals, and papers. To ensure a smooth return process, the buyer must refrain from wearing the watch, having the bracelet sized (links removed), or cutting any straps. Any signs of wear or removal of parts will result in refusal of your return.

    Our return policy is only for stock items. It DOES NOT apply to the items that are on consignment from our clients , special and/or custom orders, as well as the exchange of any items hat fall under these criteria. Exchanges can be accepted only for items purchased from company stock or other stock items.

    World of Luxury Return Policy on Pre Owned Watches and Accessories.

    Our return policy does not apply to any purchases of pre-owned watches. All pre-owned watches we have on consigment from our clients. Sale is final and no returns.

    They are all in mint condition.

    All pre owned accessories ( bags ) are returnable on conditions described above.

 

IMPORTANT TIPS

 

To ensure a smooth return process, please inspect the item as soon as it arrives. Make sure the item is in new condition and working properly before wearing it or removing any tags or factory tape.

  • If the item is not in new condition or not working properly then it must be

repackaged immediately in order to be eligible for a return.

  •  Once it is used, worn or sized, or the tags/factory tape has been removed,

World of Luxury will not accept the returned item.

  • World of Luxury cannot replace or refund an item when:

              ○ The item has been used or worn

              ○ The tags/factory tape has been removed

              ○ The product has been sized

 

CANCELING/MODIFYING AN ORDER

 

    If you need to cancel or modify your order for any reason, please contact us immediately at 786-279-5599, or email us at Info@worldofluxuryus.com. Please include your name, phone number, e-mail address used for the order, item name or code, and what the reason for cancelation or modification is. If an order has already been placed or even shipped, we won’t be able to modify or cancel your order.

 

NEED HELP?

 

    Contact a member of our customer service team by:

 

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