Warranty

At WorldofLuxuryUS.com, customer satisfaction is our top priority. Rest assured that all products we sell are brand new and come with the original manufacturer's warranty. In the majority of cases, this warranty extends for 2 years, though some manufacturers may offer a 1-year warranty.

In addition all products sold by World of Luxury that don`t have manufacturer warranty will be given in-house warranty by our company.

At World of Luxury, our commitment to customer satisfaction drives us to not only match but surpass the terms of manufacturer warranties, all while offering the most competitive prices in the market. In the past, we used to send timepieces to manufacturers for repair, which, due to outsourcing, could take an extended period, ranging from eight to twelve weeks.

However, to enhance our service and efficiency, we have streamlined the process significantly. We now collaborate with our own multiple service centers, expediting the repair process and reducing the costs associated with warranty issues. This means that we can provide quicker resolutions to any warranty concerns, ensuring that you have a smooth and seamless experience with your purchase.

At WorldofLuxuryUS.com, even after your warranty has expired, we continue to support our valued customers by offering repair services at cost. You can ship your timepiece to us, and we will efficiently handle the repair process, saving you both time and money. Typically, repairs through our dealers take around four to six weeks, significantly reducing the repair time compared to other service centers. 

Rest assured that when dealing with repairs, we uphold our high standards of customer service. You will only be charged the exact amount owed to the service center, and we make sure that you do not pay a penny more. 

In addition to repair services, we also offer complimentary bracelet sizing. To ensure a perfect fit, we encourage you to provide your wrist size at the time of your order, so we can complete this service for you.